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Care Solutions 247 Recruitment

Legal

Accessibility Statement

Last updated 2 November 2026About 6 minutes to read

Draft: requires client and legal review before publishing. Details in square brackets must be confirmed.

This statement explains how accessible our website is, what we are improving and how to ask for help.

At a glance

  • We aim to meet WCAG 2.2 level AA.
  • Everything works with a keyboard and screen reader.
  • Animations stop if your device is set to reduce motion.
  • Call us if you need information in another format.

1. Our commitment

We want everyone to be able to use our website, whether they are looking for staff or looking for work. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

2. What you can do on this site

  • Use every page, menu, form, tab and accordion with a keyboard alone, with a visible focus outline.
  • Skip straight to the main content with the “Skip to content” link.
  • Zoom up to 400% without content being cut off or needing to scroll sideways.
  • Use a screen reader: images have text descriptions, and form fields have labels and clear error messages.
  • Turn off movement: if your device is set to reduce motion, our animations, moving backgrounds and carousels stop or switch to simple fades.
  • Read text in colours that meet the WCAG AA contrast ratio.
  • Complete our forms in steps on small screens, with progress announced to screen readers.

3. Known limitations

We know about these issues and are working on them:

  • The office map on our Contact page comes from Google Maps and may not work fully with assistive technology. Our full address is always shown as text beside it.
  • Some decorative animations are visible for a short time when a page first loads.

[CONFIRM: update this list after an independent accessibility audit]

4. Information in other formats

If you need information from this site in another format, such as large print, easy read or a phone call, contact us on 07444 188 195. We will get back to you as soon as we can.

5. Reporting a problem

If you find something on our website hard to use, please tell us what page you were on and what went wrong. We will try to fix it, or give you the information another way.

  • Email: [EMAIL]
  • Phone: 07444 188 195
  • Post: Care Solutions 247 Ltd, Unit 43, Spaceworks, Easton Business Centre, Bristol BS5 0HE

If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

6. Technical information

This website uses HTML, CSS and JavaScript. Pages are built so that their content can be read without JavaScript, and our forms check your answers on our server as well as in your browser. Each page is checked during development with automated tests and keyboard testing on phones, tablets and desktops.

7. Preparation of this statement

This statement was prepared on 2 November 2026. We will review it at least once a year and whenever we make major changes.

Questions about this page?

Our team is happy to help.

07444 188 195 Contact us