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Quality and safety

Training and Compliance

Safe, confident care starts with safe recruitment and good training. Here is how we prepare, check and support every care professional before and after they step into your service.

  1. Interview
  2. Checks
  3. Training
  4. Placement
  5. Supervision
Care Solutions 247 care staff completing basic life support training with a trainer

Our approach

Quality Built Into Every Placement

Checked before they start.

Every candidate completes our safer recruitment process before their first shift.

Trained for the role.

Mandatory training kept up to date, with specialist training for the settings they work in.

Supported throughout.

Regular supervision, reviews and feedback keep standards high long after day one.

Before any placement

Safer Recruitment Checks

Before anyone is placed with a care provider, we complete:Confirm: full list
  • Interview: in person or by video, exploring experience, values and approach to careConfirm: format
  • Identity and right to work: documents checked in line with Home Office guidance
  • Enhanced DBS check: with barred list checks where the role requires it
  • References: at least two employment references, including the most recent care employer
  • Employment history: full history reviewed, with any gaps explained
  • Experience: confirmation of relevant care experienceConfirm: 12 months
  • Professional registration: NMC PIN checked for nursesConfirm: only if nurses are supplied

Core skills

Mandatory Training

Our staff keep their core training current, including:Confirm: list and provider
  • Safeguarding adults
  • Moving and handling
  • Infection prevention and control
  • Basic life support
  • Fire safety
  • Health and safety
  • Food hygiene
  • Medication awareness
  • Mental Capacity Act and DoLS
  • Equality, diversity and inclusion
  • Information governance and GDPR
Care assistants practising moving and handling with a hoist during Care Solutions 247 training

Setting-specific skills

Specialist Training

Depending on the settings they work in, staff can also complete training in:Confirm

Dementia awareness

communication, distress and person-centred routines

Learning disability and autism awareness

respectful, individual support

Positive behaviour support

understanding and responding to behaviours that challenge

Epilepsy awareness

recognising seizures and following care plans

End of life care

compassionate support for people and families

Ongoing support

Supervision, Reviews and Audits

Training is never a one-off. Our staff receive regular supervision and performance reviews, and we carry out compliance audits to keep records, checks and training current. Feedback from the care providers we work with is part of every review.Confirm: frequency

Regular supervision

Training renewal tracking

Client feedback reviews

Care assistant in a supervision and training review with the Care Solutions 247 compliance team
For Employers

Confidence in Every Booking

Ask us for compliance information on any staff member we propose for your service, including training records and check dates.Confirm: profiles provided

Request Staff
For Candidates

Grow Your Skills With Us

We review your training when you register and help you fill any gaps before your first shift, so you start confident and prepared.Confirm: cost to candidate

Register With Us

FAQs

Frequently Asked Questions

Every candidate completes an interview, identity and right to work checks, an enhanced DBS check and employment references before their first placement.Confirm

For Employers

Need staff?

Tell us about your shifts and we will be in touch to discuss cover.

Request Staff
For Candidates

Looking for care work?

Register once and our team will contact you about suitable roles.

Register With Us