Quality and safety
Training and Compliance
Safe, confident care starts with safe recruitment and good training. Here is how we prepare, check and support every care professional before and after they step into your service.
- Interview
- Checks
- Training
- Placement
- Supervision

Our approach
Quality Built Into Every Placement
Checked before they start.
Every candidate completes our safer recruitment process before their first shift.
Trained for the role.
Mandatory training kept up to date, with specialist training for the settings they work in.
Supported throughout.
Regular supervision, reviews and feedback keep standards high long after day one.
Before any placement
Safer Recruitment Checks
- Interview: in person or by video, exploring experience, values and approach to careConfirm: format
- Identity and right to work: documents checked in line with Home Office guidance
- Enhanced DBS check: with barred list checks where the role requires it
- References: at least two employment references, including the most recent care employer
- Employment history: full history reviewed, with any gaps explained
- Experience: confirmation of relevant care experienceConfirm: 12 months
- Professional registration: NMC PIN checked for nursesConfirm: only if nurses are supplied
Core skills
Mandatory Training
- Safeguarding adults
- Moving and handling
- Infection prevention and control
- Basic life support
- Fire safety
- Health and safety
- Food hygiene
- Medication awareness
- Mental Capacity Act and DoLS
- Equality, diversity and inclusion
- Information governance and GDPR

Setting-specific skills
Specialist Training
Dementia awareness
communication, distress and person-centred routines
Learning disability and autism awareness
respectful, individual support
Positive behaviour support
understanding and responding to behaviours that challenge
Epilepsy awareness
recognising seizures and following care plans
End of life care
compassionate support for people and families
Ongoing support
Supervision, Reviews and Audits
Regular supervision
Training renewal tracking
Client feedback reviews

Confidence in Every Booking
Ask us for compliance information on any staff member we propose for your service, including training records and check dates.Confirm: profiles provided
Request StaffGrow Your Skills With Us
We review your training when you register and help you fill any gaps before your first shift, so you start confident and prepared.Confirm: cost to candidate
Register With UsFAQs
Frequently Asked Questions
Need staff?
Tell us about your shifts and we will be in touch to discuss cover.
Request StaffLooking for care work?
Register once and our team will contact you about suitable roles.
Register With Us