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Urgent and planned cover

Emergency and Holiday Care Staff Cover

A carer has called in sick, a colleague is delayed or half your team is on leave in August. We help care providers cover short-notice gaps quickly and plan ahead for the busiest times of year.

Call About Urgent Cover07444 188 195

Our phone line is staffed during office hours ([Office hours]), with an on-call coordinator out of hours.Confirm: phone line hoursConfirm: phone number

Submitting an online request does not confirm a booking. If you need cover urgently, please call the team.

Care Solutions 247 care assistant arriving for an emergency night shift at a UK care home

Emergency cover

Short-Notice Cover When You Need It Most

When a shift falls through, every minute matters. Call us and our team will start checking available staff straight away.

What to tell us

  1. 1The role you need covered
  2. 2Shift start and finish times
  3. 3Your service address and postcode
  4. 4Any specific experience, training or gender preference for the shift

We check who is available, come back to you to confirm and brief the staff member before they arrive. If we cannot fill the shift, we will tell you quickly so you can make other arrangements.

Call 07444 188 195Confirm: phone number
Care Solutions 247 staffing coordinator arranging urgent care cover by phone
Holiday cover planned in advance on a care home rota with a Care Solutions 247 care assistant

Holiday cover

Plan Holiday Cover Early

School holidays, Christmas and the summer months put pressure on every rota. Booking ahead gives us the best chance of supplying the same familiar staff across your leave periods.
  • Share your leave calendar with your account managerConfirm
  • Book blocks of shifts weeks or months in advance
  • Keep the same staff where possible for continuity
  • Adjust bookings if your plans changeConfirm: notice terms

We can help with

Situations We Cover

Sickness absence

same-day and next-day gaps

Annual leave

summer, Christmas and school holidays

Unexpected vacancies

while you recruit permanently

New admissions

extra support when dependency rises

Training days

keep the floor covered while your team learns

Winter pressures

seasonal illness and busy periods

Peace of mind

Cover You Can Trust at Short Notice

Vetted staff. Every staff member completes our safer recruitment checks and mandatory training.Confirm

Right experience. Staff experienced in nursing homes, residential homes, supported living and learning disability services.

Care-aware team. Coordinators who understand care rotas, handovers and what a safe shift needs.

Honest updates. If we cannot cover a shift, we tell you quickly.

FAQs

Frequently Asked Questions

Our office is open [Office hours]. Outside these hours, call 07444 188 195 and an on-call coordinator will help.Confirm: out-of-hours process

Need someone today? Please call 07444 188 195 rather than using this form.Confirm

Send a Staffing Request

For planned holiday cover or next-day shifts, send us the details and our team will be in touch to confirm availability.

Step 1 of 3: Your details

1. Your details

Preferred contact method (optional)

2. Staff you need

Between 1 and 20

3. Shift details

Leave blank for a single date

Shift times
Type of cover

Please do not include service user names, medical information or other confidential care details.

Submitting a request does not confirm a booking. Our team will contact you to confirm details and availability.

For Employers

Need staff?

Tell us about your shifts and we will be in touch to discuss cover.

Request Staff
For Candidates

Looking for care work?

Register once and our team will contact you about suitable roles.

Register With Us